Our experience combined with our professional, consultative approach allows us to understand our clients, not just their business.
Free up more time to focus on your core business, and leave your IT systems to us! AAT's Managed Service arrangements are the best way to proactively manage and maintain your IT systems. We can monitor your systems remotely to ensure they remain up-to-date, issues are detected, and potential problems are resolved before they go wrong.
Managed Service Agreements include:
- Guaranteed response and fix times.
- Priority parts and labour.
- Loan equipment.
- Telephone and remote dial-in support.
- Call monitoring facility for clients to check progress and service delivery.
- Operating System and Data reload service, following a hardware failure.
- Additional services and “add-ons” compliment these services depending on specific requirements.
AAT are proud to provide a personal and professional service, with all support delivered through a dedicated team who are passionate about resolving issues with minimum impact, allowing our clients to continue with their primary business function.